They ship in small container with substrate and very small air holes to prevent humidity escaping - don't worry, they have plenty of oxygen! Most cultures will also include assorted beneficial springtails and/or beneficial soil mites. If you have any questions or concerns, please reach out!
You can learn more about bioactive (hedgehog) setups below:
After wondering for quite some time why the system-calculated rates for orders including live bugs were higher than normal, we figured it out! Annoyingly, because live bugs are in a separate shipping profile, they are calculated as shipping out in a separate shipment than our other products. There is not a good work around for this currently, but we will adjust when we can!
For now, please note that if you are ordering bugs AND normal products (like kibble) the shipping cost will be incorrectly high (like $18 instead of $9). We will refund the difference when we ship all items together on one label!