Insect Stock update 12/31/22
We experienced a devastating loss of 90%+ of our dubia roach operation Christmas weekend after a power failure during -10* temps. They're a large part of our business, and we're still figuring out how to salvage and rebuild what we spent the last 3 years investing in.
We do have a backstock of Bug Blocks, so those won't go out of stock immediately. But until we can build back up, we won't be able to offer more dried dubia, or live dubia. In the meantime, every purchase you make with us is extra appreciated as we deal with a large loss of income.
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Medium dubia roaches are a perfect size for most hedgehogs, which is why we decided on this size for our Dried Dubia.
We know many hedgie people also have reptiles and other small exotics! You can buy live feeders from us to feed to any pet you have - whether it's your hedgie, a bearded dragon, sugar gliders, or something else. <3
PS: If on checkout your shipping cost seems unusually high, let us know and we can probably fix it! The system estimates weird on live bugs for some reason.
Live Dubia Orders FAQ
How do they ship?
We only allow USPS Priority for live sales. We package your live insect orders inside a ventilated plastic container, or a breathable cotton bag within a cardboard box. The bug container/box will then go with any other products you order into the main package we ship to you. Dubia roaches are very hardy insects, and can tolerate a wide range of temperatures and oxygen levels that they might face during shipping. If you're concerned about your local temperature being too hot/cold for delivery, please be sure to request the package to be held at the post office for you to pick up.
USPS will deliver your package like normal - which means placing it in your mailbox, on your doorstep, etc. Please be sure you'll be able to bring the package in promptly to avoid additional weather exposure.
What do I do once I get them?
They won't be loose in the main shipping box! Once you open that one, find the container or box they're secured in (it'll be labeled). Open your Bug Box and untie the cotton tie on the bag (or open the plastic container) and dump them into a smooth sided container! They might be a bit slow and drowsy. Let them perk up at room temperature (or a bit warmer) for at least a few hours and you'll be ready to gut load and then feed them off!
What if they're all dead?
It doesn't happen often, but I know you're wondering what the risk is. In rare cases, your package might have been exposed to temperatures high or low enough that even roaches can't withstand. We have a Live Arrival Policy. Please let us know right away (with pictures & the time you brought the package in) and we'll get replacements sent out!
Where we can't ship:
We've placed destination limits on all live dubia products. If you try to place an order that includes live dubia to a shipping address outside of the USA, or to Florida or Hawaii, the checkout system will give an error until removed from the cart.
